Noticed below situation occurs again and again:
Customer started asking when he/she saw that I was opening up the lower casing after I completed tuning the piano, “Why you are opening that for?”
I replied, “I need to open up the lower casing to fix the pedals’ setting & check whether the heater still working.“
Customer surprised, “Oh!……the piano technician I used to call never do that for me……”
I further explained, “Pedals are frequently used & their setting need to be fixed to ensure good response. Furthermore, I am coming once for a few months & it seems very reasonable to me to check on the heater at the same time.”
Many piano technicians with fine reputation agreed that a full set tuning service shall include NOT only tuning itself but also fixing pedals’ setting & checking on heater.
You can observe whether the piano technician you have called also do the same and you will know how responsible this technician is.
Chinese Version (中文版)
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